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Contact

HOW TO CONTACT US

We want to do our best to be able to help our customers in a fast, efficient manner and do our best to get back to you as quickly as possible. You can help us to do that by following the contact guidelines below.

HAVE A PRODUCT RELATED INQUIRY?

IMPORTANT!

For questions about products you have already purchased: Please visit the Product Care page of our website. If your question is about a warranty issue, please visit our Warranty page. If you purchased anywhere other than majykequipe.com, please contact the Customer Service department at your place of purchase.  For questions about a product you have not yet purchased and cannot find an answer to on this site, please fill out the General inquiry form below and we will be happy to answer you. 

HAVE A SALES RELATED INQUIRY?

Would you like to stock Majyk Equipe products or are you an existing retailer looking to connect with us? Send us an email at sales@majykequipe.comand we'll get straight back to you! 


HAVE A SPONSORSHIP INQUIRY?

We consider internationally ranked riders for our Sponsored Rider Program. Please contact sponsorship@majykequipe.com   If you wish to be an ambassador for the brand, please visit our home page to apply. We only accept ambassador applications during October when we open our application period for the following year


OUR PHONE:

In order to serve you quickly and efficiently, all Customer Service queries regarding products previously purchased from this web site are dealt with via the form below.  Email is the fastest way to contact us and we will respond within 48 hours (business days.) For other enquiries, our main line is 1855-GO MAJYK (466-2595).  Please note that our phones are sometimes automated.  

OUR ADDRESS:
30021 Tomas #300, Rancho Santa Margarita, California, 92688

PLEASE DO NOT SEND ANY RETURNS WITHOUT AUTHORIZED RA NUMBER, THEY WILL NOT BE ACCEPTED AND WE CANNOT BE HELD RESPONSIBLE. ALL RETURNS SENT WITHOUT AN AUTHORIZED RA# WILL BE DESTROYED.  SEE OUR FULL REFUND POLICY HERE: 

https://majykequipe.com/policies/refund-policy

HAVE A GENERAL INQUIRY? Fill Out the Form Below!